The key to successful systems integrations

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The key to successful systems integrations

Successful systems integrations don’t happen by chance. They require a responsible and measured approach to make sure they enhance existing functionality without compromising on performance or security. Often, successful systems integrations depend on getting the basics right before adding new functionality or connecting independent systems.

Here we’ll share some tips about how to implement successful systems integrations. These tips are based on our experience and unique methodology and have a proven track record of success.

The current landscape

The first step to a successful systems integration is to review your existing technology stack and architecture.

If you’re working with a third party development agency, they’ll need to develop a deep level understanding of how your platforms operate.

It’s important to review your legacy systems and outline any risks, limitations or opportunities connected with integrating other systems. Your assigned provider will need to work closely with your development team to share knowledge and understanding of how to implement systems integration that is low risk, scalable and secure in the long-term.

If you’re conducting your systems integrations in-house, make sure your development team is clear on the business and customer objectives of adding new functionality. In other words, you’ll need to define and share what success looks like, so they know what they’re trying to achieve.

API Integration

The world of AI and web AR is providing some exciting opportunities for API integration. At Digital Detox, we’ve explored Microsoft cognitive services for multiple clients who need a simple way of analysing and organising large databases.

Systems integrations are not about using whizzy technology for the sake of dazzling clients! Instead, it’s important to define the user needs and business objectives first, then create a visual outline of how and why unrelated systems will add benefit if they are connected.

Often, it’s worth creating a simple prototype. to visualise the design and development solution for your systems integration. You can use out of the box prototyping software to show how the systems should work together and whether there are any potentially problematic user journeys to consider. Finally, you’ll need to investigate the best API integration to provide value and useful functionality to end users.

Integrating with legacy infrastructure

Integrating new systems with legacy infrastructure can be a challenge for multiple reasons. Often, enterprise organisations will have proprietary software that is connected to a single provider. This might make it harder to integrate with other, open source platforms, but it’s certainly not impossible! You’ll simply need to understand many of the common constraints associated with legacy systems and how to overcome any hurdles they present.

It’s also important to think about your long-term business goals and digital strategy, then how any systems integration will support this. It can be tempting to rush into systems integration to achieve short-term business goals, but the long-term efficiency and security of your systems is critical. Your team must ensure that none of your architectural integrity is compromised in an effort to modernise or replace legacy systems.

Writing new APIs

Sometimes it may be necessary to write new APIs to facilitate a successful systems integration. In this case, we suggest you focus on accessibility and security first. You can use or develop standardised documentation for writing APIs that can be applied to other projects or future integrations. It can be helpful to re-use existing technology to move quickly and stay within budget.

To find out how we approach systems integration and what we can do to modernise and enhance your existing technology stack, get in touch. We have a proven track record for successful systems integrations and would love to apply our experience and expertise to your project!